FAQ
1. What is the Toros Athletic Store?
The Toros Athletic Store is the official online shop for Matilda Torres High School spirit wear and team apparel. We bring together gear for all sports teams and general school merchandise in one convenient place. Whether you’re a student, parent, athlete, or fan, you can find everything you need to support the Toros right here!

2. How do I place an order?
Simply browse through the different team sections or general spirit wear categories, select your items, choose your size and customization options (if available), and add them to your cart. Once you’re ready, proceed to checkout for a secure and easy payment process.

3. Can I customize my gear?
Yes! Many of our products offer customization options, such as adding a player’s name or number. Look for customization options on the product page before adding the item to your cart.

4. How long does shipping take?
Since each item is custom-made to order, please allow 2-3 weeks for production and delivery. You will receive a confirmation email once your order is shipped with tracking information.

5. Can I pick up my order in person?
Yes! We offer a local pickup option at our location. You’ll be notified when your order is ready for pickup. Please bring your order confirmation for verification.

6. What is your return/exchange policy?
Since all items are custom-made, returns and exchanges are only accepted for defective or incorrect orders. Please double-check sizes and customization details before placing your order. If you encounter an issue, contact us within 7 days of receiving your order.

7. Do you offer team discounts or bulk orders?
Yes! We provide special pricing for team orders and bulk purchases. Coaches or team representatives can contact us directly for more information on custom team packages and bulk discounts.

8. How does purchasing from this store help my team?
A portion of each sale goes directly back to the team associated with the purchase, helping fund equipment, travel, and other team needs. By shopping here, you’re supporting your athletes and helping them succeed!

9. Who manages the Toros Athletic Store?
The store is designed and managed by Jlynns Graphix, a local printing business dedicated to supporting schools and athletic programs in the community. We’re proud to be a part of the Toro family!

10. I have more questions. How can I contact you?
We’re here to help! If you have any other questions or need assistance with your order, please reach out to us through our Contact Us page or email us at jlynnsgraphix@gmail.com.

Still have questions?
Feel free to reach out—We’re always happy to assist!
Go Toros!